Know before you go

Where is the Theatre Located?

The Temple of Music and Art is located at:

  • 330 S. Scott Avenue in downtown Tucson
  • (between 13th and 14th Street and 6th Avenue and Stone Avenue)
  • From East Tucson
  • Take Broadway Boulevard west until it turns into Congres Street, then turn left on Scott Avenue.
  • From I-10
  • Take the West Congress Street Exit and go east on Congress Street until it turns into Broadway Boulevard then turn right on Scott Avenue.

Where do I Park?

Parking is available around the Temple of Music and Art in pay lots and on the street. Metered parking is free weekdays after 5:00 p.m., and all day on Saturday and Sunday. Paid parking is available in two lots near the Masonic Temple on Scott Avenue north of the Temple of Music and Art, as well as at the Convention Center. There is a passenger drop-off zone directly in front of the Temple. Patrons may NOT park in the restaurant parking lot on 14th Street and Stone Avenue. ATC donors who contribute $1,500 or more receive complimentary parking passes.

What time should I arrive at the Theatre what if Im Late?

We recommend patrons arrive at least 30 minutes before the show to avoid last-minute lines at the Box Office. Large groups should allow more time before the show to distribute tickets. We recommend an hour before the performance.

If you are running late, keep in mind that the Box Office windows stay open until about 15 minutes after curtain. If you arrive by that time, you can pick up your tickets there. If not, see the house manager in the lobby, he / she will have your tickets. The ushers will take you into the house and have you stand at the back until the next seating break.

What if I can’t find my ticket?

Just come to the Box Office, give them your name and let them know you lost your ticket. They can issue you a location pass for your seat(s). They may ask to see an ID.

Where do I pick up my tickets? do I need to show an ID or Credit Card?

Pick up your tickets at the Temple of Music and Art Box Office. An hour before the show, certain windows are designated “Will Call.” We don’t usually require an ID. Normally, all you will need is the first and last name that the tickets are held under. However, it’s also helpful to have the ticket order number and/or credit card number associated with your order.

What if i cannot attend a performance for which i already have tickets?

You can donate your tickets back to ATC as a tax-deductible donation (we will re-sell your tickets) if you notify us at least 24 hours in advance. If you call the Box Office after business hours, press “9” when you hear the recorded message and let us know your name, your subscriber/account number (if you know it) and the date of the performance. We will make a note on your account and send you a letter acknowledging your contribution.

What if ive had a last-minute change of plans and cannot get to the theatre today?

If you find that you are unable to attend a performance at the last minute, we ask that you let us know and we will give your ticket to a student who may be waiting for rush tickets for that show. We cannot, however, issue a tax credit for tickets donated less than 24 hours before the scheduled performance.

Is the show canceled because of inclement weather?

In the unlikely event of a show cancellation, a cancellation notice will be posted on the main page of our website and we will attempt to contact ticket holders for that performance by phone to notify them of the cancellation. Patrons can also find out if a performance has been cancelled by calling the Box Office at (520) 622-2823.

Performance cancellations are rare and are usually decided late in the afternoon for an evening performance. The Theatre does not offer refunds when a performance has taken place. When a performance is cancelled due to inclement weather or other reasons, alternatives will be assessed at that time regarding possible exchanges or refunds.

What should i wear to the theatre?

We have no official “dress code” for attending plays at Arizona Theatre Company. Typically, patrons choose dress/casual attire for non-Opening Night performances and formal attire for Opening Nights. However, we’d rather have a patron come in jeans and sweatshirt than not come at all out of concern for how they are dressed.

Where can i get something to eat or drink before the show?

If you are looking to grab a bite to eat before a matinee, or enjoy a light meal before a night at the theatre, we invite you to join us at The Temple Lounge on the south side of The Temple of Music and Art courtyard. Homemade fare includes soups, salads, quiche and specialty plates, as well as a variety of fresh-baked pastries and an array of beverage choices (beer, wine, soda, coffee, tea). Decorated with furniture and props from past ATC productions, this cozy meeting place is a great spot to get your evening started.

The Temple Lounge opens an hour and a half before curtain and no reservations are needed. Check with your server – The Temple Lounge might be open after the show, as well!

For restaurant listings in downtown Tucson, visit

What number should i give the babysitter?

You can leave the number for the Temple of Music and Art House Manager: (520) 884-4868. Remember to also leave your seat locations with your sitter so we can locate you more easily.

What are the theatre policies?

For information on theatre policies and special services, click here. [PDF]